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October 30, 2012

OverDrive Errors, or, It's Not Just You

We have received reports today from patrons unable to log in to OverDrive/the Washington Anytime Library.  We have been working with OverDrive, our Systems Administrator, and the city's Information Systems Manager to resolve this.  We appreciate everyone's patience as we try to return service.  

The error code being received is "Library patron account not valid. Error code: 10060."  If you receive a different error code, please let us know, as it may be a separate issue.

We are currently waiting to receive more information from OverDrive tech support.  We hope to be able to bring you better news tomorrow.

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